Nope! Walk-ins are always welcome. We do recommend calling ahead for groups over 6. If it's last minute you can always call and make sure we have the space. We tend to stay very busy on the weekends so calling ahead is a good idea! We do recommend reserving our party area for larger groups (10+).
We typically have around 300 items on the shelves. Those items range in price from $7 to over $100. People usually pick items between $20 - $35. If you have a specific item in mind reach out and we’ll let you know what we have in stock!
We guarantee 7 days from the day you finish your item. This time can be longer during our busy season, but you will be informed before you paint if this changes. During the school year we are closed on Monday's unless Raleigh County Schools are scheduled to be out of school (not counting snow days or other last minute closings), if you paint on an open Monday your items will be ready the following Tuesday.
Yes! We will ship four regular sized items for $15 per address, any additional item are $3 per piece. Large items are $15 per piece.
Yes! See more information here.
We stop accepting painters one hour before close. It generally takes longer than an hour to pick your piece, pick your colors and get your item painted completely. You can put together a Pottery to Go up to 30 minutes before close.
Yes! We have an option called Pottery-To-Go. Read about it here.
We keep items for 60 days. After 60 days, if we can trace your item back to a correct phone number, we will attempt to contact you once giving you two additional weeks to claim your item. It's important to make sure we always have an up to date number for you. This is a courtesy and we do not guarantee a phone call.
We will give you a slip to take your Pottery home with you and you can return anytime within 6 months of the purchase date, at no extra cost, to finish or you can take glazes and brushes to finish at home.
Yes! We LOVE our community. Although we cannot complete every request we do carefully consider all requests. We do not take requests in November and December because it’s our busiest time of the year. See more info here.
Hate Speech & Symbols Policy
Our studio is a welcoming, inclusive space for all. Any item painted with hate speech, hate symbols, or imagery that promotes discrimination, violence, or harassment toward any individual or group is strictly prohibited.
If an item is found to contain hate speech or symbols at any stage of the process, it will be immediately removed and destroyed. No refunds, credits, or exchanges will be issued in these circumstances. By painting in our studio, customers agree to abide by this policy.
No, we will not fire anything that was not purchased/made outside of our studio.
The Pottery Place Beckley