FAQ
Do I need an appointment?
Nope! Walk-ins are always welcome. We do recommend calling ahead for groups over 6. If it's last minute you can always call and make sure we have the space. We tend to stay very busy on the weekends so calling ahead is a good idea! We do recommend reserving our party area for larger groups (10+).
How much does it cost?
We typically have around 300 items on the shelves. Those items range in price from $7 to over $100. People usually pick items between $20 - $35. If you have a specific item in mind reach out and we’ll let you know what we have in stock!
When will our items be ready?
We guarantee 7 days from the day you finish your item. This time can be longer during our busy season, but you will be informed before you paint if this changes.
Do you ship?
Yes! We will ship four regular sized items for $15 per address, any additional item are $3 per piece. Large items are $15 per piece.
Do you host parties?
Yes! See more information here.
Do you stop accepting painters at a certain time?
We stop accepting painters one hour before close. It generally takes longer than an hour to pick your piece, pick your colors and get your item painted completely. You can put together a Pottery to Go up to 30 minutes before close.
Can I paint at home?
Yes! We have an option called Pottery-To-Go. Read about it here.
How long do you keep items?
We keep items for 60 days. After 60 days, if we can trace your item back to a correct phone number, we will attempt to contact you once giving you two additional weeks to claim your item. It's important to make sure we always have an up to date number for you. This is a courtesy and we do not guarantee a phone call.
I'm not finished with my piece but I need to leave what are my options?
We will give you a slip to take your Pottery home with you and you can return anytime within 6 months of the purchase date, at no extra cost, to finish or you can take glazes and brushes to finish at home.
Do you offer donations to support the community?
Yes! We LOVE our community. Although we cannot complete every request we do carefully consider all requests. We do not take requests in November and December because it’s our busiest time of the year. See more info here.
We don’t live in the area, do you have other locations?
We do not own any other locations.
Not from the area? Find a studio near you! Here
Will you fire my piece I purchased/made outside of your studio?
No, we will not fire anything that was not purchased/made outside of our studio.